Mortgage Administrator

Job description

We are hiring for this position out of our Vancouver office. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance. Role Overview: The Mortgage Administrator provides end‑to‑end mortgage support by delivering professional, responsive service to People’s Group broker partners while maintaining complete, well‑organized mortgage files. Ensures all mortgage and client information is accurately verified, documentation meets policy and compliance requirements, and outstanding conditions are proactively followed up through effective pipeline management. Collaborates closely with underwriters, managers, business development teams, and legal partners to identify escalations, resolve issues, and facilitate smooth file progression and closing. Prepares and distributes solicitor instruction packages, reviews solicitor documents for alignment with commitment terms and regulatory standards, and remains current on mortgage products and underwriting policies to support timely, accurate decision‑making and an exceptional client and broker experience. About the day-to-day: - Deliver exceptional, professional,...