Director of Global Workplace Services - Technology Strategy

Job description

The Technology Strategy Director is a senior leader within GWS Central Operations who builds and drives a cohesive, AI-native technology vision across all Global Workplace Services functions — Real Estate, Facilities Delivery, Global Security, and Culinary. This role serves as the primary technology authority for GWS, translating business needs into a long-term strategic roadmap and ensuring successful implementation through Enterprise Engineering and vendor partners. This is a high-visibility role that requires equal fluency in strategic thinking and operational execution. The right candidate is a natural cross-functional connector who builds consensus among senior stakeholders, thrives in ambiguity, and brings both technical credibility and commercial instinct to every decision. They act as a product visionary and change agent — proactively scanning the market for emerging technologies while maintaining the delivery discipline to see initiatives through to measurable outcomes. The role also carries direct people leadership responsibility, overseeing an 8-person Data and Analytics team. The successful candidate builds, develops, and inspires high-performing teams, creating an envi...