Patient Service Representative

Job description

Description Performs Electronic Insurance Verification or calls applicable insurance carriers. - Registers patients; obtains necessary demographic, consent and insurance information from the patient and enters it in the computer. - Scans applicable demographic, photo IDs, insurance cards, and any other necessary forms into the patient’s chart. - Proficient in electronic signatures for consents through electronic device. - Performs Electronic Insurance Verifications or calls applicable insurance carriers. - Answers the telephone and directs calls and messages to the appropriate recipient. - Schedules patient appointments with acknowledgment of how the patient would prefer the appointment confirmation through the EMR - Manually confirms patient appointments, if necessary. - Prepares the patient charts daily, as necessary. - Communicate through messaging and Phone Notes in EMR. - Schedules patient appointments with acknowledgment of how the patient would prefer the appointment confirmation through the EMR - Manually confirms patient appointments, if necessary. - Collects co-pays and payments via check, cash or debit/credit card. - Prepare co-pay payments and other payments to practice...