Billing Administrator

Job description

The Billing Administrator supports the accurate and timely processing of service billings within the Building Services team. They work closely with account managers, operations teams, and clients to ensure work orders are validated, invoiced correctly, and aligned with customer agreements. Success in this role means reliable billing processes, minimized errors or disputes, and strong internal and external relationships. Why This Role Matters to Modern Niagara Billing Administrators play a critical role in maintaining financial accuracy and customer trust. Their work ensures that services delivered are billed correctly and efficiently, directly supporting cash flow, operational performance, and client satisfaction. Key Impact / Purpose: - Ensure timely, accurate billing by validating work orders and aligning invoices with customer agreements. - Support financial performance by reviewing margins, identifying discrepancies, and resolving billing issues. - Strengthen relationships with clients and internal teams through clear communication and responsive support. Duties and Responsibilities: - Analyze, prepare, verify, and enter work order data in Fieldpoint for billing approval - Ensu...