Client Relationship Manager

Job description

Location: Sydney CBD About the Role: We are seeking a Client Relationship Manager (CRM) to join our Sydney team. This role is responsible for managing and growing relationships with our clients, ensuring the delivery of high-quality services, and supporting revenue growth across MUFG’s client portfolio. As a CRM, you will work closely with clients to understand, anticipate, and respond to their needs. You will build strong relationships, support strategic initiatives, and collaborate with internal teams, including Client Relationship Assistants and other divisions, to ensure seamless service delivery. This is an excellent opportunity for a professional with client services, account management or relationship management experience looking to take the next step in their career and work with a range of high-profile clients. Key Responsibilities: Strategic Focus: - Develop and maintain strong relationships with clients and internal stakeholders - Manage client expectations and contribute to client retention - Identify and support opportunities for growth, including cross-selling initiatives - Ensure registry tasks and client deliverables meet expected outcomes Operational Management: -...