Operations Manager

Job description

At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans , we embrace a Limitless Entrepreneurial Spirit , and we approach every challenge with a Determined and Relentless Mindset . If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. WHAT YOU BRING TO THE TEAM: - A proven leader who can work collaboratively with all levels of employees, leading by example in every customer and employee interaction, promoting accountability and excellence at all levels. - Direct the strategy, development, and performance of departments and external operations partners, driving alignment between daily operations and strategic business priorities. - Track and analyze program effectiveness; report productivity and performance metrics to senior leadership. - Thrive in a fast-paced environment, making sound decisions quickly and effectively. - Consistently meet or exceed service levels and quality expec...