Electronics Service Technician
MarineMax · US
OVERVIEW: The Electronic Service Technician is responsible for installing and repairing electronic equipment on boats at their location and at off site locat...
Job description
OVERVIEW: The Electronic Service Technician is responsible for installing and repairing electronic equipment on boats at their location and at off site locations and marinas. KEY TASKS: - Install electronics on vessels - Accurately diagnose and repair electronics - Safely operate customer vessel during diagnostic water testing - Ensure all warranty repairs are completed according to manufacturers and MarineMax guidelines - Inspect boats, prepare and itemize estimate listing parts and labor - Complete repair work utilizing service scheduler and SSO’s within the established timeframe - Maintain and secure inventory and tools on company vehicles at all times - Ensure customer satisfaction by arriving for service calls in a timely manner and presenting a professional picture of MarineMax - Follow-up with customer to ensure complete satisfaction - Maintain effective communication with the service and parts departments - Ensure professional and clean appearance of company vehicles - Safely operate company vehicle and remain within posted speed limits - Maintain a safe driving record - Other duties as assigned KEY RESULT AREAS: - Internal/External Customer satisfaction/FANS - Minimum numb...