Senior Software Engineer

Job description

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. The Genesys Cloud Conversation Service Team provides real-time information and services used by many other components in the Genesys Cloud platform. We build scalable, fault-tolerant, and self-healing services that maintain high availability even when faced with simultaneous failures at various levels. As the entire platform evolves and grows, we continue to deliver high throughput, low latency services to everyone who depe...