Customer Service Specialist

Job description

Customer Service Specialist Department: YUR - 2080 - Customer Services Employment Type: Permanent - Full Time Location: Leicester: Reporting To: Customer Success Team Leader Compensation: £26,228 / year: Description: Reports to: Customer Success Team Leader Location: Leicester Office, LE3 5BZ Working hours: Monday to Friday, 37.5 hours a week Salary: £26,228 (Bonus subject to performance and KPI’s) We are looking to expand our Customer Success Team to our Leicester office, due to continued success & growth and have created an exciting opportunity for an experienced Customer Success Specialist, ensuring an excellent standard of service is provided and maintained to our Yu Energy customers. Customer Success Specialists ensure that our company delivers the highest quality to our customers by using their skills, expertise, and experience. Our company is growing at a rapid pace so it is an exciting opportunity to join an organisation which can offer a long-term future career. What We Need from Yü: Here’s a taste of what you’ll be doing: - Provide solutions to the broad range of written and verbal enquiries raised by customers. Your primary objective will be to deliver a successful first...