Box Office and Event Manager - Orpheum Theatre

Job description

SUMMARY: Oversees day of show ticket sales and all aspects of box office operation and provide event and operational support for the Orpheum Theatre. Assist with event marketing and promotional outreach as needed. Essential Duties and Responsibilities: Directs and oversees the internal control of daily box office operations as outlined in the Box Office Manual. Coordinates all ticketing information for facility personnel in a timely manner. Works with event promoters and appropriate personnel to establish ticket pricing and seating configuration as needed. Gather all necessary ticketing setup information from promoters and/or tours, completes ticketing build sheet, and submits for build. Responsible for placing holds per promoter and/or tour specifications and maintaining oversite of inventory, once event build is complete. Monitors daily ticket sales for all upcoming events and communicates information to the Director and promoter representative. Prepares and presents the final box office statement and audits to the Finance Department for settlement of each event as needed. Establishes files on each event that consist of seats on-hold for the building and promoter, complimentary t...