Internal Sales Representative – Structural Steel

Job description

Apex Steel Supplies is seeking a motivated and detail-driven Internal Sales Representative to join our Structural Steel division. This is a key role within our sales team, focused on delivering outstanding customer service, accurate quoting, and seamless order processing. If you enjoy working in a dynamic environment, thrive on problem-solving, and take pride in getting the details right - we’d love to hear from you. About the Role: As an Internal Sales Representative, you’ll be the backbone of our sales operations - managing customer enquiries, preparing quotes, and ensuring orders are processed smoothly from start to finish. You’ll work closely with customers, external sales reps, and internal teams including production, processing, and transport to ensure every job runs efficiently and meets expectations. You’ll also have the opportunity to support our processing team with basic nesting and estimating, adding variety and development to your role. Key Responsibilities: - Prepare and process customer quotes, pricing requests and orders. - Manage incoming phone calls and email enquiries with professionalism and urgency - Deliver exceptional customer service to both clients and the...