CCSG Referral Coordinator; Endocrinology

Job description

With limited supervision, the Referral Coordinator is responsible for ensuring that all incoming patients have a smooth and seamless path to their appointment. Collaboration with clinicians, nursing, and the lead medical assistant will be required to ensure operational excellence. With an approximate allocation of 85% administrative duties and 15% process management, the Referral Coordinator will directly manage the referrals and pre-authorizations process and incoming call processing for Neurology. In addition, this position will manage the process for incoming documents and collaborating with the medical and nursing staff to ensure that documents and In-Basket messages land with the appropriate clinical team. Duties may include creating reports to track productivity and efficiency of processes. This position requires a detail-oriented candidate with superior follow-through and organizational skills. It requires maintaining solid working relationships with a variety of providers, clinical team members and staff throughout the division. Referrals and Pre-Authorization: 1. Daily monitoring and management of the Epic Referrals Work Queue and the Pre-Authorizations Work Queue 2. Ensur...