Manager Account Management Road

Job description

Job Req Number: 111966 Time Type: Full Time Move forward as Manager Account Management Road at DSV in Venlo, Tilburg or Ede Are you ready to make a difference by taking existing customer relationships to the next level? At DSV, you have the opportunity to strengthen long-term customer relationships, develop your team, and maximise commercial results. You get it done: This department focuses on developing a data-driven, results-oriented account management team. Everything revolves around maintaining, deepening, and expanding existing customer relationships, ensuring that customers truly benefit from our solutions and processes run smoothly : you’re on it. How you do this? In this role, you are responsible for maintaining and expanding long-term relationships with our customers, while ensuring the team works in a consistent, structured, and data-driven manner. You develop a clear account strategy, translate it into concrete goals, and manage outcomes such as customer satisfaction, retention, revenue growth with existing customers, and optimal collaboration. Through clear KPIs, strong pipeline management, and accurate forecasting, you identify opportunities to deepen relationships and...