Service Innovation Engineer CG50

Job description

Job Title Service Innovation Engineer CG50 Job Description: As Service Innovation Engineer you will be a part of the Image Guided Therapy Systems - Customer Services - Service Innovation team. The Business Unit ‘ Image Guided Therapy Systems ’ (IGT-Systems) is responsible for the Marketing, Development, Manufacturing, and Service of X-ray systems (including the Quality & Regulatory aspects), in the area of cardiac or vascular medical diagnosis, intervention (e.g. balloon angioplasty and stent procedures), and surgery. Within IGT-Systems, Customer Services is responsible for handing over IGT-Systems products that can be installed, maintained, repaired, and upgraded in the field with minimal costs on material and labor, resulting in minimal downtime for our customers. In the end, this serviceability provides a more cost efficient Service process, higher Service revenue, and an increase in our customer satisfaction. Your role: Improve and secure the serviceability of released products by representing the service organization in the product development processes. Assess Design Change Requests to define impact on serviceability. Prepare, execute and approve Engineering Change Requests w...