NA - INS - Systems Administrator (Contract)

Job description

Alpha FMC's Insurance Tech Services Division is seeking an experienced Microsoft 365 Systems Administrator to support our clients' cloud environments as part of our custom software consulting practice. This role is focused on day-to-day administration, user support, and maintaining a stable, secure environment. You will be responsible for ongoing operations, issue resolution, and ensuring systems continue to run smoothly as business needs evolve. You’ll work closely with internal IT stakeholders and external partners to support users, maintain configurations, and uphold security and compliance standards. What You'll Be Doing: - Administer and maintain Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, and Intune - Manage users, groups, licenses, and access using Microsoft Entra ID - Handle onboarding and off-boarding of users, including access provisioning and deprovisioning - Support and maintain conditional access policies and basic security configurations - Respond to user issues, service requests, and escalations related to M365 tools - Monitor tenant health and service performance, troubleshooting issues as they arise - Maintain and update documenta...