Manager, Marketplace Partner Analytics

Job description

The Manager, Marketplace Partner Analytics is responsible for supporting and managing the translation of demand plans into actionable fulfillment strategies across the florist marketplace network. This role will help drive shop-level capacity planning, monthly order allocation support, geographic coverage analysis, same-day fulfillment performance tracking, and fulfillment quality reporting. This position serves as a key operational partner across Planning, Merchandising, Florist Relations, BloomNet, Customer Service, and Fulfillment Operations to help ensure the florist network is prepared to meet service, cost, and customer experience goals during business-as-usual periods and peak holidays. The Manager will act as an operational bridge between forecast inputs, florist readiness, allocation recommendations, and live execution support. During holiday periods, this role will support control-tower activities by helping monitor order distribution, identify capacity constraints, recommend zip-code level actions, and coordinate issue resolution across the network. Key Responsibilities: - Manage florist network capacity planning activities by shop, market, delivery date, product categor...