PROCESS EXCELLENCE LEAD – CORPORATE TRAVEL (GRACE)

Job description

Company Description MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier. Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture and establishing our future direction. Job Description: We are looking for a Process Excellence Lead to take ownership of the implementation of our new global travel platform, GRACE, in Canada. This is a hands-on, end-to-end role. You will be responsible for assisting in the build solution locally—from system setup and process design to documentation, testing, and rollout. Once established, the Canadian model will serve as the foundation for expansion into other MSC agencies globally. This role will report directly into the Chief People & Administration Officer, who will act as the Project Manager, and will work closely with MSC Canada’s corporate travel team as well as MSC’s Global Travel Team — CTI. A core and essential component of this role is serving as the primary backup to the Corporate Travel Coordinator. This responsibility is...