Item Processing - Item Processing Specialist

Job description

TITLE: ITEM PROCESSING SPECIALIST: STATUS: NON-EXEMPT: REPORTS TO: SUP - ITEM PROCESSING OPS: DEPARTMENT: ITEM PROCESSING: JOB CODE: 11654: PAY RANGE: $23.09 - $24.50 HOURLY: GENERAL DESCRIPTION: The Item Processing Specialist is a seasoned professional with a diverse set of responsibilities that significantly impact and enhance departmental operations. This role is instrumental in delivering top-tier service to members and branch/department personnel in an efficient and courteous manner. The position involves proactive communication and collaboration to assist members and internal business partners in aligning department processes with credit union strategic goals. TASKS, DUTIES, FUNCTIONS: PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: 1. Effective oral and written communication skills required. 2. Strong knowledge in Check Acceptance, Funds Availability and Fraud detection. 3. Critical thinking skills needed to identify possible fraudulent activity and member escalations or inquires. 4. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators...