Director, Payments Operations
Pitney Bowes · Shelton, Connecticut, US
At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiratio...
Job description
At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We actively look for prospects who: - Are passionate about client success. - Enjoy collaborating with others. - Strive to exceed expectations. - Move boldly in the quest for superior and best in market solutions. Job Description: The Director, Payments Operations is a transformation-focused operational leader responsible for driving the growth, modernization, and scaling of Pitney Bowes' end-to-end payments services. This role owns customer payments processing and application, postage and shipping product funding, payments reconciliation, automation and efficiency delivery, and the operational relationships with both Citizens Bank and PB Bank — including compliance and growth. Reporting to the VP, Customer Enablement & Operations, this position operates strategically in a matrixed environment while delivering disciplined payments transformation and high performance across a specialist, cross-functional tea...