Senior Associate Data Centre Technical Services Systems Integration Specialist
NTT DATA · Segrate, Lombardy, IT
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading inno...
Job description
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA: The Senior Associate Data Centre Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs). This role performs configurations, actions installations and attends to break/fix events. This role works towards associate to professional level certification, whilst at the same time developing business knowledge. Key responsibilities: - Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle - Takes responsibility for problem resolution and troubleshooting during project lifecycle - Escalates complex problems to the relevant third parties. - Assists with the documentation of standard operating procedures relating to installations an...