DSV Lead Logistics seeks a new Business Change Manager! (Malmö or Göteborg)

Job description

The DSV Lead Logistics (LLP) Business Change Manager focuses on overseeing change projects, system and business enhancement implementations while developing, coordinating and providing necessary training to ensure successful delivery of a project. The Business Change Manager is responsible for supporting new customer implementations and system implementations for mid-to large scale projects for DSV LLP, with a focus on Change Management initiatives and facilitation. This position will participate in defining business requirements, clarifying technical requirements, engage business users in capturing use cases, workflows, requirements, and map current and future state process flows. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Participate in the Solution Design process for new client implementations, internal process improvements including but not limited to customer or internal stakeholder change requests, strategic roadmap activities and software changes. - Successfully performs the three phases of a change project: Preparing, Managing and Reinforcing change, with a focus on change management strategies, communication and implementation plans, coaching and training plans, as well as r...