IT Integrator Customer Interactions

Job description

As an IT Integrator, you will be a key player in the cooperation between IT and Business stakeholders. You drive to make complex changes happen within and across Tribes. Your holistic view as well as your knowledge of both Business and IT are crucial in translating business requirements into business value. You align between squads – from the same or different Tribe(s) – and other parts of the organization and manage dependencies. Key Responsibilities: - Build and sustain strong relationships with stakeholders, fostering trust, transparency, and collaboration through culturally aware communication and regular touchpoints. - Ensures smooth squad deliveries while actively engaging with the stakeholders to gather requirements, manage priorities in the backlog, and maintain strong stakeholder relationships. - Monitor team workload and optimize resource allocation to ensure balanced capacity across initiatives, preventing delivery bottlenecks, burnout risks, and periods of idle time. - Interpretation of business rules and functional and non-functional requirements to define technical specifications based on an architectural design provided in terms of interaction among systems, data exc...