Manager, Housekeeping - InterContinental San Francisco

Job description

Do you have exceptional standards? We’re searching for a Housekeeping Manager to work alongside our team to ensure all aspects of housekeeping are befitting of our reputation for delivering genuinely memorable experiences to our guests. Every day is different, but you’ll mostly be - Managing, coaching, and developing a team of 100+ dedicated to exceptional housekeeping and laundry standards - Handling complaints and special requests to keep every guest happy - Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations - Assisting with deep cleaning projects and occasionally assisting your team during busy periods - Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards - Maintaining inventory levels, preparing budgets, and driving productivity What we need from you: A high school diploma or equivalent is required. Additional certifications or coursework in hospitality, hotel management, or a related field are a plus and demonstrate a strong foundation for success in this role. We’re seeking candidates with at least one year of hands-on housekeeping experience, preferably within a ho...