Customer Performance Manager

Job description

At Opella, we simplify self-care for real people. As a Customer Performance Manager , you become part of that mission – turning ideas into products that actually reach hands and homes. This role is where precision, consistency, and accountability come together to support our self-care revolution. About the job: The Customer Performance Manager is responsible for developing and executing strategies that optimize customer performance. Leveraging data insights and market trends, the Customer Performance Manager focuses on maximizing customer profitability while identifying new growth opportunities This role ensures effective implementation of commercial policies, pricing strategies, product mix at customer level. The position requires strong analytical skills, commercial acumen, and the ability to collaborate cross-functionally to deliver sustainable business acceleration. Key responsibilities: Drive route-to-market strategy, including channel and customer segmentation, and define customer commercial conditions in line with company policy Develop and implement effective incentive strategies across customers and product portfolio Build and execute best-in-class Joint Business Plans (JB...