Recoveries Specialist III

Job description

Handle specialized populations and administrative duties associated with loss recovery. Apply various analytical techniques to solve complex general ledger discrepancies. Serve as a subject matter expert for all business functions, systems, policies and/or procedures, and reporting. - Performs administrative duties in support of the LCR Counselors, Recoveries portfolio and outsourcing efforts - Review and analyze information in various automated collection systems and supportive applications and determine appropriate action to maintenance accounts - Gathers and compiles data and/or documents for account research purposes for use when answering Member Concerns, correspondence, OGC requests, debt buyer or attorney inquiries - Maintains and processes repayment plans on a designated portion of the Recoveries portfolio - Researches and fulfills Debt Validation requests submitted by the member, management, OGC or compliance - Perform research to fulfill document requests and complete interrogatories, complaints and/or requests for production of documents - Analyze financial and operational results, investigate variances, and communicate findings to management; develop management presenta...