Patient Access Representative II

Job description

It's more than a career, it's a calling. WI-SSM Health Dean Medical Group Madison North High Point Worker Type: Regular Job Highlights: The position is fully onsite at WI-SSM Health Dean Medical Group Madison North High Point. Work schedule is Monday through Friday, 7:30am to 4:00pm. Job Summary: Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES - Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. - Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. - Assists with coordination of activities related to insurance pre-certification/authorization. - Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. - Performs clerical and reception duties associated with patient r...