Customer Support Trainee

Job description

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview: The Customer Care team serves as a centralized point of contact for Motorola Solutions. This team provides multilingual support via call, chat, and email to prospects, customers, and partners in English, German, French, Italian, Spanish, Polish, and Ukrainian. Customer Care is an integral component of the Centralized Managed & Support Operations (CMSO), collaborating closely with Technical Support, Repair, Marketing, and Channel Sales & Operations. Job Description: As a Customer Support Trainee in the Partner&Portal team, your responsibilities will include: Managing incoming inquiries regarding Motorola Solutions products and services through various channels, inc...