Manager, ResLife Operations

Job description

Manager, ResLife Operations (HEW 8) Location: Callaghan Campus, Newcastle (with oversight across Callaghan and Ourimbah) Employment Type: Continuing, Full Time: HEW Level: 8: The University of Newcastle is seeking an experienced and strategic Manager, ResLife Operations to lead the operational, financial, and admissions functions within Student Living. This is a senior leadership role responsible for driving operational performance, ensuring service excellence, and supporting the University’s commitment to an outstanding residential student experience. You’ll oversee key business functions, lead a multidisciplinary team, and play a central role in shaping the future of Student Living. About the Role: Reporting to the General Manager, Student Living, the Manager, ResLife Operations leads the delivery of financial, admissions, systems, and operational services across Student Living. This role combines strategic oversight with operational execution. You’ll be responsible for optimising business processes, leading system and process improvements, managing budgets and performance, and ensuring occupancy and service targets are achieved. You’ll also provide expert advice to senior leader...