Staff Development Trainer, Patient Financial Services

Job description

Park Nicollet is looking to hire a Patient Financial Services Staff Development Trainer to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary: This position trains new and existing team members in essential Patient Financial Services functions including registration, billing, and insurance. Trainers are responsible for delivering and developing course content and play a key role in ensuring that frequently changing processes and procedures are communicated and performed consistently. Responsible for the development and maintenance of training tools and resources, including electronic training manuals. Staff Development team members partner with leaders across Patient Financial Services, operations and IS&T ensuring training initiatives are consistent with organizational goals and mission. Training may consist of classroom, on the job learning and web-based training. Maintains current knowledge of business processes and computer systems used within Patient Financial Services. Involved with project management as processes are developed and updated in Patient F...