Vice President, Client Success Partner - BFSI

Job description

Vice President, Client Success Partner - BFSI Bringing smiles is what we do at TTEC… for you and the customer. As a VP, Client Success Partner, working remotely or at our principal place of business in Austin, Texas, you’ll be a part of bringing humanity to business. #ExperienceTTEC What You’ll be Doing: Reporting to the BFSI Portfolio Leader, this experienced executive will lead a specialized client portfolio across the BFSI vertical representing the TTEC Engage solution set. The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for – and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships. As a client success executive, you should stay up to date on market trends impacting your clients’ industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives. To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio. You will be respo...