Program Assistant - Fast Track

Job description

Provides Fast Track program information including acceptance, advising, course/program structure, and registration information to new and current Fast Track students. Utilizes a customized database to manage and maintain the electronic student records for the program. Assists with coordinating and implementing educational support services and programs for adult students in the Fast Track Program. Acts as a Fast Track liaison with students, faculty, community, and other Harper departments. Characteristic Duties: Provides Fast Track program information including acceptance, advising, course/program structure, and registration information to new and current Fast Track students. Provides information to students about College policies, procedures, academic programs of study, and student support services offered by the College. Makes appropriate referrals to other College departments to assist students as needed. Responds to questions and concerns and resolves problems for students via email, phone, and in-person. Works closely with other team members and Harper academic and student support departments to assist Fast Track students and ensure a positive experience. Works closely with Adm...