Cloud Administrator

Job description

Cloud Administrators troubleshoot a wide range of customer support issues from basic to complex, including but not limited to backups, patching, imaging, permissions, and working with Windows and Linux servers. Experience: - Manage client support tickets through to their successful resolution - Troubleshoot and remediate enterprise level IT application issues (backups, DR, security, patching, etc.) - Perform administrative tasks at the operating system, application, and hypervisor level - Monitor network events, perform daily walk-throughs, participate in after hour maintenances and major incidents - Deliver exceptional experiences to clients in every interaction - Perform other duties as required to help the Otava operations team achieve its objectives - Experience in an enterprise or managed services level technology role - 5+ years’ experience in VMware, vSphere, hybrid and/or public clouds - Assist with any other infrastructure/team responsibilities and tasks that may be required Education: Degree in Computer Science, Information Technology, or equivalent experience with Networking, cloud systems, or automation and scripting Licensing/Certifications: Working Conditions: M- F 8a...