Inside Sales Associate I

Job description

Job Description: Position: Inside Sales Associate I Job Summary: This Inside Sales Associate manages assigned accounts and programs, focusing on revenue growth through strong relationships, understanding customer needs, and delivering exceptional service. Essential Job Responsibilities: - Develop sales goals and drive account growth by building strong relationships with existing and new customers. - Present and demonstrate the value of products and services to prospective or existing buyers and other decision makers. - Manage customer quote requests by coordinating with Estimating, reviewing finalized quotes, presenting them to customers, and negotiating terms as needed. - Collaborate across departments to support order fulfillment and program planning. - Partner with Sales and Production to oversee new product launches and ensure smooth implementation through established processes. - Manage prospects through the sales cycle and maintain opportunity pipeline. - Compile and analyze data to prepare reports for management. - Investigate and assist to resolve customer complaints. - Keep customer information and activity up to date in CRM database. - Perform additional duties as assigne...