Senior Industrial Technical Service Rep

Job description

I. Job Summary Partners with Industrial Sales team to drive industrial and hazardous waste sales revenue growth. Provides customer service and support for internal and external customers. Applies technical knowledge to consult with existing and potential customers on transportation and disposal options. Leads process change initiatives and contributes to the onboarding of new employees. Assists with daily leadership and acts as subject matter expert for other Representatives. Remote position but candidates must be located in the Pittsburgh, PA market area in order to attend meetings & trainings in the office. II. Essential Duties and Responsibilities: - Assists customers in developing transportation and disposal options for the management of industrial and hazardous wastes. - Applies technical knowledge to assists customers with testing parameters and proper completion of profiles, manifests and appropriate forms. - Processes profiles, contracts and credit requests, schedules pick-ups, resolves billing inquires, and resolves customer issues. - Develops economic and practical solutions for customers using competitive pricing tools. - Develops customized proposals and prepares corres...