Billing Specialist

Job description

As a Billing Specialist, you will play a vital role in ensuring our billing processes are accurate and transparent. This is a semi-entry level position, ideal for someone eager to learn, grow, and contribute to a supportive team environment. You will audit our systems, resolve discrepancies, and be a trusted resource for our clients. Hybrid role in our Syracuse, NY or Burlington, VT office. - Audit billing systems and processes to ensure accuracy and compliance with company policies and client contracts. - Identify and document billing variances, collaborating with team members to resolve issues quickly and effectively. - Maintain clear records of audits, corrections, and validations for compliance and continuous improvement. - Support system updates and new product launches by testing and validating billing processes. - Serve as a friendly, knowledgeable point of contact for client billing questions or concerns, providing timely and professional responses. - Assist with monthly close activities and internal/external audits. - Ensure customer billing records are updated. - Prepare reports related to billing discrepancies and solutions. Qualifications: - Associate degree in Accounti...