Atlassian Support Consultant

Job description

Based in Portugal, Wire IT is your specialized IT consulting partner with 18 years of experience driven by an experienced and senior team that helps clients make the right decisions in a fast-moving market. Wire IT's ambition is to grow while keeping true to its nature: agile, people-centered, and fun. As we like to say: It's not only what we do, it's how we manage that truly make the difference.. If you're looking for more than just a job - if you're looking for a place where you can truly make a difference - you might be the next person to join WIRE IT. Role: Atlassian Support Consultant: Location: 100% Remote, Europe: Required Skills: - At least 2 years of hands-on experience with Atlassian products (Jira Software, Jira Service Management, Confluence) - Knowledge of Jira workflow configuration, permission schemes, and notification schemes - Experience in technical support and working with ticketing systems - Strong analytical and problem-solving skills - Customer-focused mindset and excellent communication skills - Languages: English (good working knowledge) Nice-to-have: - Atlassian certification (e.g. Jira Administrator, Confluence Space Administrator) or ITIL certification -...