Grooming & Beauty Consumer Experience & Insights Director

Job description

Job Title Grooming & Beauty Consumer Experience & Insights Director Job Description: As the Consumer Experience & Insights Director for the Grooming & Beauty business, you will be the key advocate for consumer needs, ensuring that our products and services align with consumer expectations and market demands. In line with the recent evolution of the Consumer Experience & Innovation organization, this role is pivotal in shaping a more focused, category driven and future-oriented insights function—balancing deep category ownership with cross-category foresight and innovation. You will lead the development and execution of user experience and insights strategies, translating insights into impactful design and product decisions while ensuring strong business proximity and accountability across categories. Your role: - Lead the development and execution of consumer experience and insights strategies for the Grooming & Beauty business. - Cross-category insights and foresight, focusing on future trends, innovation opportunities, and long-term consumer needs. - Drive the integration of AI and advanced analytics into consumer experience and insights, leveraging internal platforms and emergin...