Specialist - Learning & Development

Job description

Company Description Job Description: The L&D Specialist assists the Learning & Development department by facilitating various courses, reporting & tracking, and contributes to the design, development, and implementation of new courses. Key Job Responsibilities: - Facilitates property-wide training to include new hire orientation, systems, guest service, division-wide or department-wide training and annual compliance training. - Develops learning activities, handouts, audio-visual materials, instructor guides, job aids, quick guides, and the like. - Develops (using the ADDIE model) and facilitates instructor-led in-person and virtual training programs for various business units. - Produces and hosts external vendor content. - Create engaging communication materials and strategies to market elective training to employees. - Assists with monitoring and evaluating the effectiveness of trainings through knowledge and performance assessment and provides recommendations for improvement as needed. - Assists with leading on-going department projects to include Tuition Reimbursement, ESL and future employee programs. - Effectively prioritize and manage multiple overlapping projects; Engage i...