Account Specialist

Job description

Requisition Number: 222468 Job Description: Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Duties include, but are not limited to, answering customer calls and providing prompt issue resolution, data entry, assisting in account reconciliation, preparing reports and invoices, processing new accounts and orders and occasional miscellaneous projects. This position also makes outbound customer calls to gain information and/or to provide follow up to resolve customer issues. Skills/Qualifications: Required: - Minimum 1 year customer service experience - High School Diploma/GED; Bachelor's Degree preferred Preferred: - Experience with heavy inbound, outbound and transferring calls - 3 years' Business-to-Business account support - Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet - Experience with proofreading and editing documents Benefits: Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offer...