Administrative Claims Specialist - Salvage

Job description

The primary function of the Administrative Claims Specialist is to provide administrative support to Claims Adjusters within the Property Unit. RESPONSIBILITIES: - Process salvage paperwork, which includes retrieving incoming mail from the mailroom and sending appropriate documents and keys to salvage yards. - Secure several required documents such as automobile titles from our customers and/or finance companies and securing Power of Attorney forms. - Maintain effective follow-ups on pending files, advising customers of missing documentation required to process salvage titles to ensure salvage cases are moving on a timely basis. - Assist the Total Loss adjuster in making calls to financial institutions to obtain Letters of Guarantee. - Upon receipt of proper documentation, assign cases to our Salvage vendor for title processing. - Issues claim loss and/or expense payments and handles overnight check requests. Will also issue hold-back payments when necessary. - Alert management in cases where we should consider alternate means of disposal. - Works within a team environment to support all the members of the team. Shows the ability to multi-task and prioritize assignments, based on t...