Senior Manager of Site Reliability Engineering

Job description

Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership. As a Senior Manager of Site Reliability Engineering at JPMorgan Chase within the Infrastructure Platforms-Data Protection and Recovery organization team, you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team’s strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact. Job responsibilities: Drives a culture of continual improvement and solicits real-time feedback to improve the customer’s experience and Ensures your team collaborates with other teams within your group’s specialization and avoids duplication of work where possible Provides personalized coaching for entry to mid-level team members and Ensures your team documents and shares their knowledge and innovations via internal forums, communities of practice, guilds, and conferences - Demonstrates expertise in site reliability pr...