Front Desk - Lantern Bay Resort

Job description

Great Blue Resorts owns and operates 10 private resort lakefront properties located throughout Ontario’s cottage country. These properties offer outright ownership of beautiful pre-manufactured seasonal recreational cottages. Our resorts have full facilities including community areas, swimming pools, splash pads, multi-sports courts, playgrounds and beaches. Front Desk Person Role Overview: The Front Desk person is a strong sales driver, profit focused and people oriented. This Position is key to managing administrative activities in the Welcome Centre building and sustaining positive relationships, ensuring customer satisfaction while generating revenue through chargeable owner maintenance jobs plus through concession and add-on sales. Responsibilities: The Front Desk Person role is to ensure the maximum profitability of all incremental business activities, while providing customer satisfaction through high standards of service. The Front Desk Person’s responsibility will include but not limited to the following: 1. Owner Management a. Fee processing – performing occasional collection calls and processing bi-annual fee payments for owners b. Manage internal maintenance job system...