Lead Client Services Project Manager

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Project Manager, NiCE Actimize: Role Summary: The Project Manager (PM) in NICE Actimize Professional Services is accountable for end‑to‑end delivery of client implementations , from Sales handover through Go‑Live and transition to Managed Services / Support. The PM owns delivery governance, scope, schedule, budget, risk management, and client communication , ensuring projects are delivered on time, within scope, and in line with contractual commitments , using the PS Actimize Project Delivery Methodology (PDM) . Key Responsibilities: - Develop and maintain the integrated project plan , covering all XSE lifecycle phases - Own scope, schedule, budget, and resource planning - Establish and maintain RAID (Risks, Assumptions, Issues, Dependencies) - Define and manage the communication plan (weekly status, SteerCo, exec updates) - Drive day‑to‑day execution across Business Analysis, Architecture, Data...