Patient Care Coordinator - Practice

Job description

Position Summary The Patient Access Coordinator plays a critical role in ensuring a seamless and supportive experience for patients across the spine and orthopedic continuum of care. This role supports multiple front-end functions, including; check-in/out, scheduling, insurance coordination, referrals, and authorizations. The coordinator works closely with clinical teams, imaging, surgery scheduling, and administrative leadership to maintain high standards of service, quality, and compliance. Key Responsibilities: Patient Registration & Front Desk Support - Welcome and check in patients with professionalism and accuracy. - Complete patient registration including demographics, insurance details, consent forms, and required orthopedic/spine-related documentation. - Assist patients with questions about appointments, intake paperwork, and clinic processes. - Maintain an organized and patient-friendly reception area. - Scheduling & Coordination - Assist with scheduling appointments, imaging, procedures, and follow-up visits. - Communicate requirements for spine and orthopedic visits (imaging, referrals, post-op instructions, etc.). - Identify and resolve scheduling conflicts to support...