Service Manager

Job description

JOB DETAILS: Shift 1st/Day Shift Location In-Shop Schedule Work Schedule to be provided by leader Salary Range $76,747 - $130,700 JOB SUMMARY: Develop and maintain the best possible relationship between the customer and the service operation while protecting the best interest of both parties. Plan, direct, organize, coordinate, and control assigned work centers to achieve fiscal and future business objectives. Maintain workforce, equipment and supplies to insure adequate standards of quantity and quality workmanship. ESSENTIAL FUNCTIONS: - Plan, organize and control assigned areas. - Maintain responsiblity for meeting production schedules. - Make decisions within established guidelines. - Assume ultimate responsibility for accuracy and validity of work orders, including final review, closing, crediting, and recharging of work orders. - Ensure department maintains communications with clients so that they are informed as to the status of all repair requests. - Continually ensure ongoing technical and soft skill development of assigned personnel. - Develop and train assigned leads. - Follow and administer company policy. - Cooperate with personnel in other work centers to build high l...