Concierge

Job description

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive —bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary: The Concierge serves as a key ambassador of the hotel, delivering exceptional, personalized service to enhance each guest’s stay. This role is responsible for anticipating guest needs, providing expert local recommendations, coordinating reservations, and ensuring seamless guest experiences aligned with luxury hospitality standards. Job Description: Qualifications: - Welcome customers upon entrance and provide warm, professional, and personalized service to all guests. - Act as a point of reference for guests who need assistance or information and attend to their wishes and requirements. - Anticipate g...