ITM - Live Teller Connect Supervisor - Full Time - Onsite (AK, AZ,So.CA, NV, WA)

Job description

We embrace passionate Team Members who consistently display our values: United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today! Let us be part of your career journey! The Live Teller Connect Team Supervisor reports directly to the AVP Virtual Region (MRC & LTC). Under limited supervision, the primary role of the LTC Supervisor is to assist in running the day-to-day operations of the ITM’s (Interactive Teller Machines) and LTC Department. This position assumes management responsibilities in the absence of a AVP Virtual Region (MRC & LTC) and acts as back-up for the MRC Supervisor as needed. The LTC supervisor supports leading the Live Teller Connect Representatives' Sales Performance and Member Experience. Responsible for providing approvals and overrides for team members, filling in for Management to adhere to processes and guidelines, lowering levels of member complaints, sound decision-making, personali...