IT Technical Business System Analyst

Job description

IT TECHNICAL BUSINESS ANALYST - EMEA: Multi-Color Corporation (MCC) stands as the world's largest and most awarded label printing company, boasting over 13,000 employees and more than 100 plants globally. We lead in various market segments, including Beverage, Wine & Spirits, Food & Dairy, Personal Care & Beauty, Home Care & Laundry, Healthcare, Durables & Technical, and Automotive & Chemicals. Our EMEA IT Business Systems division is seeking a dedicated Business Analyst to join our team. This role involves supporting, improving, and rolling out several business IT systems across Europe and Africa. KEY RESPONSIBILITIES: - Participate in projects for the implementation and evolution of business systems (ERP, MIS, Scheduling, Data Collection, etc.) across plants in Europe and Africa. - Standardize processes and configurations while identifying and addressing functionality gaps. - Analyse and review Business Requirements and client change requests, assess their nature (development request, defect, setup error, etc.), and prioritize accordingly. - Provide the development team with comprehensive test cases for detected defects. - Conduct client training sessions to ensure effective syst...