Operations Manager

Job description

Essential Job Functions: - Lead, direct and manage site operations with Director of Operations to ensure that the operations staff executes service agreements at, or above the client's standards. - Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client. - Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives. - Manage revenue and expenses to budget constraints. - Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities - Oversee accounts receivable, including client invoicing and collections, as needed - Execution of the applicable KPI’s per company standard. - Other duties as assigned Other Skills & Abilities: - Computer Literate - Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications - Ability to help manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses). Physical Requirements: - Talking, heari...