Care Operations Specialist

Job description

Job DetailsJob Location: Stamford Office - Stamford, CT 06905Position Type: Full TimeSalary Range: $60,000.00 Salary/yearJob Title: Care Operations Specialist Company: Compass Care, LLC: Position Type: Full-Time: Salary: $60,000: Position Overview: The Care Operations Specialist (COS) supports new client onboarding, trains and guides caregivers in the field, and provides additional support and training to CCAs and office teams as needed. The COS will act as point person for check-in service and emergency fill-in. This is a Full-time salaried position with a complete benefits package and includes both client care and leadership responsibilities. The COS will report directly to the Senior Operations Manager. Schedule & Work Structure: - Full time exempt position - A targeted minimum of 50% total scheduled hours will be dedicated to providing direct client care, with the remaining time allocated to administrative and support responsibilities as needed. Responsibilities: 1. Participate in new client onboarding: - Initialize and/or stabilize cases - Ensure high-quality care from the start - Support long-term client and CCA satisfaction 2. Conduct client discovery, including: 3. Train an...